If you'd like to talk to us about arranging a funeral you can call us on
01384 395 048
or send us an email.
“…May I thank you and your colleagues, on behalf of all the family, for the discreet, dignified and sympathetic manner in which everything has been accomplished... we felt secure with your firm's professional organisation and support…”
“…you and your team, to whom we would be obliged if you would convey our thanks, are undoubtedly thorough professionals and the compassionate manner in which you handled all aspects of the funeral were greatly appreciated by us all…” “…You made a very difficult and emotional time so much easier to bear with your professionalism and courteous approach. We are all extremely grateful…”
“…Thank you so much for your advice and understanding over my mother’s funeral. I know you are only doing your job, but so much sympathy, empathy and care is required, and your showed it in abundance. No question or request was too trivial or bizarre…”
“…We just wanted to say thank you so much for making the loss of our beloved mum and nan so much easier for us. From the first phone call to the end of the service you dealt with everything with such kindness and efficiency…”
“…We would like to express our sincere thanks to you and your staff for the kind, caring and professional way in which you conducted my father’s funeral and affairs. We would like to thank Beverley in particular for her caring approach and help in the organisation and final placement of my father’s memorial stone…”
“…At such a sad time it was a great comfort to us all to have all the practical details taken out of our hands, and dealt with so warmly and unobtrusively…”
“…I was not looking forward to dealing with the wheelchair which apart from its weight it is also difficult to get into and boot of a motor car. I need not have concerned myself, on both the journey there and back one of your employees took these chores on himself leaving me free to assist my wife into and out of the vehicle…”
“…Your thoughtfulness and attention to detail at this time were greatly appreciated, and allowed the family to concentrate on the ceremony instead of having to worry about the formalities…”
“…Can I also say how pleased we were with the catering and the refreshment facilities at your premises…”
“…We would like to thank you for the sympathetic manner in which you handled the proceedings on the 24th July. We were extremely impressed with the meticulous organisation which we could not fault at any stage. We feel sure that mum would have been pleased!...”
“…Our family were very appreciative of the service offered. It was particularly helpful to have the use of the lounge after the service as this enabled us to meet with auntie’s friends and neighbours. The refreshments were ideal for the occasion…”
National Association of Funeral Directors (NAFD)
We are members of the NAFD whose constant aim is to improve the standards and knowledge of its members and their service to the public. We are a privately owned family business, our funeral directors are qualified, hold Certificates or Diplomas in Funeral Directing or are in training towards that qualification and are members of the British Institute of Funeral Directors.
NAFD Bereavement Helpline
Whether a person is recently bereaved, caring for someone who is dying or simply planning ahead, the NAFD Bereavement Advice Centre will help advise them on their questions and concerns. The Centre can also direct people to locally-based experts, such as bereavement counsellors and can advise what actions need to be taken when somebody dies. They can be contacted on 0800 634 9494 from 8.00am to 8.00pm Monday to Friday, or via their website www.nafd.org.uk.
Our experience has shown us that there is never an ideal solution to a family’s loss but a common factor is to have someone who cares and we can assure you, that is what we do. We hope that the helpline may be of help should you ever feel the need to call.
Cruse Bereavement Care
Cruse Bereavement Care is a registered charity, staffed by volunteers, which provides support to adults, children and young people who are experiencing unresolved grief. They can provide help on a one-to-one basis or in a group and also through a telephone helpline. Cruse Bereavement Care can be contacted locally on 01902 662105. H. Porter & Sons are proud to have supported the training of a Cruse Bereavement Care volunteer in 2008.