If you'd like to talk to us about arranging a funeral you can call us on
01384 395 048

or send us an email.

“…May I thank you and your colleagues, on behalf of all the family, for the discreet, dignified and sympathetic manner in which everything has been accomplished... we felt secure with your firm's professional organisation and support…”
“…you and your team, to whom we would be obliged if you would convey our thanks, are undoubtedly thorough professionals and the compassionate manner in which you handled all aspects of the funeral were greatly appreciated by us all…” “…You made a very difficult and emotional time so much easier to bear with your professionalism and courteous approach.  We are all extremely grateful…”
“…Thank you so much for your advice and understanding over my mother’s funeral.  I know you are only doing your job, but so much sympathy, empathy and care is required, and your showed it in abundance.  No question or request was too trivial or bizarre…”
“…We just wanted to say thank you so much for making the loss of our beloved mum and nan so much easier for us.  From the first phone call to the end of the service you dealt with everything with such kindness and efficiency…”
“…We would like to express our sincere thanks to you and your staff for the kind, caring and professional way in which you conducted my father’s funeral and affairs.  We would like to thank Beverley in particular for her caring approach and help in the organisation and final placement of my father’s memorial stone…”
 “…At such a sad time it was a great comfort to us all to have all the practical details taken out of our hands, and dealt with so warmly and unobtrusively…”
“…I was not looking forward to dealing with the wheelchair which apart from its weight it is also difficult to get into and boot of a motor car.  I need not have concerned myself, on both the journey there and back one of your employees took these chores on himself leaving me free to assist my wife into and out of the vehicle…”
“…Your thoughtfulness and attention to detail at this time were greatly appreciated, and allowed the family to concentrate on the ceremony instead of having to worry about the formalities…”
“…Can I also say how pleased we were with the catering and the refreshment facilities at your premises…”
“…We would like to thank you for the sympathetic manner in which you handled the proceedings on the 24th July.  We were extremely impressed with the meticulous organisation which we could not fault at any stage.  We feel sure that mum would have been pleased!...”
“…Our family were very appreciative of the service offered.  It was particularly helpful to have the use of the lounge after the service as this enabled us to meet with auntie’s friends and neighbours.  The refreshments were ideal for the occasion…”

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Funeral services

Embalming

Embalming The embalming process is a hygienic and cosmetic process which can restore natural appearances and affords freedom from infection to those handling and viewing the deceased. It would also increase, by a small amount, the time between death and the funeral, if required. We would always embalm the deceased if the person arranging the funeral has requested that they or family and friends may wish to view them. Please advise us if you would prefer that embalming did not take place.

Viewing

Our private, peaceful, chapels of rest allow you to pay your last respects to your loved one. These are air-conditioned and have a number of seats for your comfort. We ask that you make an appointment to view and if you should need any help during your visit, a member of staff can accompany you. If you wish to provide a set of clothing for the deceased, we ask that you bring this prior to viewing so that dressing may take place. Otherwise you can select one of our gowns at the time of arranging the funeral. If you simply wish to sit alongside the closed coffin in one of our chapels, we are happy to arrange this for you. We can also arrange to have the coffin brought to your home or taken into church prior to the funeral service, for family and friends to pay their final respects.

Jewellery

Please note that jewellery will only be removed at your specific request. Items of jewellery that you request to be removed can be collected from our office at your convenience.

Newspaper announcements

We will be pleased to help compile and place on your behalf, death announcements and acknowledgements in both local and national papers. The newspapers will invoice us directly and we will add this to your funeral invoice.

Donations

Many people decide to accept donations to charity either instead of or as well as flowers. We are happy to receive donations in memory of the deceased for any registered charities and administer this on behalf of our clients. Charities selected could be one which the deceased was involved in or supported, a charity that supported them (such as the hospice, or a cancer charity) or one that is just thought to be appropriate. Approximately three weeks after the funeral, our clients are contacted to advise that we believe all donations are received and to enquire as to whether they have any to add. When this is finalised, a list of donors and the final total advice is sent to our client. A similar letter is sent to the charity advising them of the particulars of the donations and official receipts are requested.

Recording names

If requested, we can record the names of those attending the service and provide clients with a printed list. There is an additional charge for this service.

Orders of service and other printing

You may wish to have personalised service sheets printed, giving the order of service and hymns. We can design and print these in consultation with the officiating minister and yourself. Please let us know as soon as possible if this service is required. These service sheets can also have details of where mourners should go after the funeral, if you are planning refreshments. We can also include a photo of the deceased on the front cover. We will be pleased to show you our samples of service sheets, which can usually be printed within 24 hours.

Flowers

We work with local florist Jan Burbie, who offers a personal service and will hold floral consultations in your home, or here at our premises, by appointment. Jan provides a wide range of floral tributes suitable for funerals, from wreaths to coffin sprays, crosses and specialist designs. She can be contacted through our Funeral Directors or directly on 01384 401356 or 07814 321709. The cost for the flowers can be added to the funeral account.

We are happy to provide details of other local florists who will be able to help with funeral flowers, and have shops if you wish to look at the types of flowers available to help your decision-making. All florists will deliver either to an address you request, or to our premises prior to the funeral.