If you'd like to talk to us about arranging a funeral you can call us on
01384 395 048

or send us an email.

“…May I thank you and your colleagues, on behalf of all the family, for the discreet, dignified and sympathetic manner in which everything has been accomplished... we felt secure with your firm's professional organisation and support…”
“…you and your team, to whom we would be obliged if you would convey our thanks, are undoubtedly thorough professionals and the compassionate manner in which you handled all aspects of the funeral were greatly appreciated by us all…” “…You made a very difficult and emotional time so much easier to bear with your professionalism and courteous approach.  We are all extremely grateful…”
“…Thank you so much for your advice and understanding over my mother’s funeral.  I know you are only doing your job, but so much sympathy, empathy and care is required, and your showed it in abundance.  No question or request was too trivial or bizarre…”
“…We just wanted to say thank you so much for making the loss of our beloved mum and nan so much easier for us.  From the first phone call to the end of the service you dealt with everything with such kindness and efficiency…”
“…We would like to express our sincere thanks to you and your staff for the kind, caring and professional way in which you conducted my father’s funeral and affairs.  We would like to thank Beverley in particular for her caring approach and help in the organisation and final placement of my father’s memorial stone…”
 “…At such a sad time it was a great comfort to us all to have all the practical details taken out of our hands, and dealt with so warmly and unobtrusively…”
“…I was not looking forward to dealing with the wheelchair which apart from its weight it is also difficult to get into and boot of a motor car.  I need not have concerned myself, on both the journey there and back one of your employees took these chores on himself leaving me free to assist my wife into and out of the vehicle…”
“…Your thoughtfulness and attention to detail at this time were greatly appreciated, and allowed the family to concentrate on the ceremony instead of having to worry about the formalities…”
“…Can I also say how pleased we were with the catering and the refreshment facilities at your premises…”
“…We would like to thank you for the sympathetic manner in which you handled the proceedings on the 24th July.  We were extremely impressed with the meticulous organisation which we could not fault at any stage.  We feel sure that mum would have been pleased!...”
“…Our family were very appreciative of the service offered.  It was particularly helpful to have the use of the lounge after the service as this enabled us to meet with auntie’s friends and neighbours.  The refreshments were ideal for the occasion…”

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Registering a death

Once you have the Medical Certificate of Cause of Death from the Doctor, Hospital,  Hospice or other place of death, you will need to make arrangements to register the  death. Funeral Directors are unable to register a death. This is normally done by  the next of kin or an executor of the deceased. All our local registrars now operate  an appointment system, therefore please telephone before visiting. It normally takes  between 15 and 30 minutes to register a death and please be advised that the Registrar  reserves the right to charge for missed appointments. Details of the local Registrar Offices  are on the following page. We can assist with Registrars outside of the local area, please  ask if this is the case.

The Registrar will require the Doctor’s Medical Certificate of  cause of death, together with the deceased’s medical card  (if it is available). The Registrar will also need to know the  date and place of death, the full name and surname  (including maiden name if married woman), date and  place of birth, occupation, usual address and whether  the deceased was in receipt of a pension. The  Registrar will issue you with a green certificate, which  the funeral director requires as soon as possible.  Whilst you are at the Registrars, it is also advisable  that you purchase copies of the entry into the  Register. Banks, Building Societies and   Insurance Companies will require sight of these  to close accounts, although they may not necessarily keep them, but they will not  always accept photocopies.


Dudley and Stourbridge Registrars have a central appointment line open 8.00am - 7.30pm weekdays and 9.00am - midday Saturdays on: 0300 555 2345.


Mon, Weds, Thurs & Fri:  8.45am - 4.00pm
Tues:  8.15am - 6.00pm
Sat:  9.00am - 12.00 noon

DUDLEY - Priory Hall, Priory Park, Dudley.

Mon, Tues, Wed & Fri:  8.45am - 4.30pm
Thurs:  8.00am - 8.00pm
Sat:   9.00am - 12.00 noon
Dudley Council Plus, 259 Castle Street, Dudley

BROMSGROVE - Registrars Office, School Drive, Bromsgrove.

Telephone:  0845 603 2859
Mon, Tues, Weds & Fri:  9.30am - 3.00pm
Thurs: 12.30pm - 4.30pm  

WOMBOURNE - Council Office, Gravel Hill, Wombourne.

Telephone: 01902 895 829
Mon - Fri:  9.00am - 4.30pm

KIDDERMINSTER - Council Office, Bewdley Road, Kidderminster.

Telephone:  0845 603 2859
Mon, Tues, Weds & Fri: 9.30am - 3.00pm
Thurs:  12.30pm - 4.30pm    

WORCESTER - County Hall, Spetchley Road, Worcester.

Telephone:  0845 603 2859
Mon - Fri: 8.30am - 5.00pm (to 4.30pm Thurs)
Sat:  9.30am - 1.00pm


Telephone: 01905 733 197
Mon - Fri: 8.30am - 5.00pm
Sat: 9.30am - 1.00pm

REDDITCH - 29 Easemore Road, Redditch.

Telephone: 0845 603 2859
Mon, Tues, Weds & Fri:  9.30am - 3.00pm
Thurs: 12.30pm - 4.30pm

WOLVERHAMPTON - Civic Centre, St Peter’s Square, Wolverhampton.

Telephone: 01902 554 989
Mon - Fri: 9.00am - 4.00pm