If you'd like to talk to us about arranging a funeral you can call us on
01384 395 048

or send us an email.

“…May I thank you and your colleagues, on behalf of all the family, for the discreet, dignified and sympathetic manner in which everything has been accomplished... we felt secure with your firm's professional organisation and support…”
“…you and your team, to whom we would be obliged if you would convey our thanks, are undoubtedly thorough professionals and the compassionate manner in which you handled all aspects of the funeral were greatly appreciated by us all…” “…You made a very difficult and emotional time so much easier to bear with your professionalism and courteous approach.  We are all extremely grateful…”
“…Thank you so much for your advice and understanding over my mother’s funeral.  I know you are only doing your job, but so much sympathy, empathy and care is required, and your showed it in abundance.  No question or request was too trivial or bizarre…”
“…We just wanted to say thank you so much for making the loss of our beloved mum and nan so much easier for us.  From the first phone call to the end of the service you dealt with everything with such kindness and efficiency…”
“…We would like to express our sincere thanks to you and your staff for the kind, caring and professional way in which you conducted my father’s funeral and affairs.  We would like to thank Beverley in particular for her caring approach and help in the organisation and final placement of my father’s memorial stone…”
 “…At such a sad time it was a great comfort to us all to have all the practical details taken out of our hands, and dealt with so warmly and unobtrusively…”
“…I was not looking forward to dealing with the wheelchair which apart from its weight it is also difficult to get into and boot of a motor car.  I need not have concerned myself, on both the journey there and back one of your employees took these chores on himself leaving me free to assist my wife into and out of the vehicle…”
“…Your thoughtfulness and attention to detail at this time were greatly appreciated, and allowed the family to concentrate on the ceremony instead of having to worry about the formalities…”
“…Can I also say how pleased we were with the catering and the refreshment facilities at your premises…”
“…We would like to thank you for the sympathetic manner in which you handled the proceedings on the 24th July.  We were extremely impressed with the meticulous organisation which we could not fault at any stage.  We feel sure that mum would have been pleased!...”
“…Our family were very appreciative of the service offered.  It was particularly helpful to have the use of the lounge after the service as this enabled us to meet with auntie’s friends and neighbours.  The refreshments were ideal for the occasion…”

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Advice on arranging the content of a funeral service

Dudley Metropolitan Borough Council issue advice on arranging a funeral service in Stourbridge and Gornal Wood Crematoria, and for your reference, we provide these details below. Please speak to us if you are unsure of any details or require clarification.


  • Both Stourbridge and Gornal Wood Crematoria allocate set chapel service times.
  • In addition, 5 minutes is allocated for entry and 5 minutes for exit from the chapel.


  • If a family member or friend would like to speak at the service, consider either reducing the number of pieces of music to ensure that the tribute readings can be accommodated within the prescribed time.
  • Please liaise with your funeral director and the person officiating at the service.


  • 1 CD track or organ music on entry.
  • 1 CD track or 2 hymns or 1 piece of music during the service.
  • 1 CD track or organ music on committal of the coffin.
  • 1 CD track or organ music on exit.

Please be aware of the length of each piece of music.


  • If you think that the contents of the service will be more than the allocated time, please speak to your funeral director about arranging a ‘double time’. (Please be aware that there are additional crematorium costs for this.)
  • The double time option may also be necessary if you expect a large number of people at the service, or if you would like to add extra content.
  • If a choir, soloist or instrumentalist is to perform, please consider the time that will be needed to set up any equipment.