Pat joined the business in the late 70s to support her husband, John. Pat had a previous career in the civil service and local government and joined H. Porter & Sons to run the financial side of the business and to provide the catering service in The Lounge.
Lucy joined the business from a transportation project management background in 2004 to support her father, John. Lucy is passionate about impeccable service, client and staff well-being, and the environment. Lucy has three young daughters who may join the business themselves one day – for now, they are happy helping with the filing and eating the staff biscuits.
Ian joined H Porter & Sons in 2019, with a wealth of knowledge and 12 years funeral industry experience. He enjoys being part of a team and is always willing to help and take on any tasks that may be required. He works hard for each and every family ensuring they have the most fitting funeral for their loved one. Ian holds the NAFD Diploma in Funeral Arranging and Administration.
Alex Joined the team at H Porter & Sons in 2021, with four years of funeral industry experience behind him. Alex’s accurate attention to detail and desire to continually improve shine through in all that he does. Alex is always willing to do his best to ensure that the perfect funeral for a loved one is delivered to a high standard. Alex will begin studying for his Diploma in Funeral Arranging and Administration in 2022.
Sam joined H.Porter & Sons in July 2019 as an office administrator, having previously worked at Stourbridge Crematorium for 12 years, gaining a lot of useful knowledge and experience along the way. He particularly enjoys the caring side of the role and always hopes to make a real difference to our families in their time of need. His current role is that of Office Coordinator. Sam holds the NAFD Diploma in Funeral Arranging and Administration.
Charlie has 12 years of funeral experience and has been at H Porters & Sons since 2015. His current role as operatives coordinator is to ensure the smooth running of the garage, mortuary and workshop in conjunction with the office. Charlie is compassionate and has an excellent understanding of families bereavement at initial contact. He is a dedicated member of the team and is always willing to help others and to maintain the smooth running of the business. Charlie has recently obtained his First Aid and Health and Safety qualifications.
Hannah Minton, Emma Higgins and Marianne Stackhouse are our approachable and friendly office staff who between them ensure that all the administration, accounts, printing and reception duties are carried out professionally and efficiently.
Funeral Operatives Team
Martin Smith (also our embalming technician), Simon Griffiths, Geoff Walton, Charlie Lewis and Alec McLellan are our trustworthy, smart and adaptable team of funeral operatives. They all have their own specific areas, be it cars, coffin preparation, or health and safety, and they are all involved in driving, bearing and assisting on funerals. We also have a mortuary trainee.